Urgent!! Lufthansa Services (Thailand) Ltd., ตำแหน่ง Service Center Agent (ปฏิบัติงานที่อาคาร Q-House Asoke)

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Urgent!! Lufthansa Services (Thailand) Ltd., ตำแหน่ง Service Center Agent (ปฏิบัติงานที่อาคาร Q-House Asoke)

โพสต์โดย HRLst » วันพฤหัสฯ. พ.ย. 21, 2019 1:54 pm

Lufthansa Services (Thailand) Ltd. a company of the Lufthansa Group, an aviation group with global operations covers the areas of passenger transportation, airfreight and airline services. Currently we employed over 400 professionals providing airline ground services e.g. full range of passenger services, flight operations and cargo supervision at Suvarnabhumi International Airport and Bangkok Head Office. Our 20 years experienced and exceptional services result an increasing range of business and customers. And due to our organization’s growth we would like to invite experienced candidates and fresh graduates to join professional service team, for a position:

(Services for the Airlines of Lufthansa Group)

• Customer Service in Irregularity situation, complete all ticketing functions and perform check in activities on remote base for Lufthansa Group
• Notify passengers and agents via email, phone, text message related to ticketing and check-in transactions and offer alternative solutions in case of irregularity situations
• Accomplish reservations, services and sales of Lufthansa Group products and its cooperation partners
• Provide expert customer service, including check-in and assistance to premium customers
• Ensure all services are provided in accordance with Lufthansa Group quality standards including safety and security procedures, company guidelines and regulatory requirements
• Project a professional and congenial appearance for daily interaction with customers and customer service team-members
• Manage administrative tasks including accounting, filing, statistics
• Keep up-to-date with product information and daily news
• Participate in team meetings and other duties as assigned
• Coach co-workers
• Other duties or special assignments as assigned or required (e.g. web check in assistance)

• Male or Female
• Thai Nationality
• University degree
• Up to 29 years of age
• Strong communication skill in English (TOEIC 650) Good command of third language (e.g. German, Mandarin) is advantageous
• Relevant experience in ticket sales
• Good perception and adaptability
• Intercultural competence
• Good PC user know-how
• Eye on detail related to cost awareness
• Ability for shift work; early mornings, late nights, weekends and holidays.

We offer attractive company benefits and bonus package, career development and opportunity to work at our Business Service Center, at Q-House Asoke, Sukhumvit.

Please apply by post or email attach supporting document to;

Lufthansa Services (Thailand) Ltd: Administration Department
999 Moo 1 Room A4-091A, Concourse A, Bangna-Trad KM.15,
Rachathewa, Bangpli, Samutprakarn 10540
Email: hr@lst-thai.com
Please mention in subject line as 'Application for Service Center Agent position - your name'.

2.Recent Photographs
3.Copy of Transcript and Education Certificate
4.Copy of TOEIC Certificate, taken within 1 year
5.Copy of Thai ID Card
6.Copy of Military discharge letter. (If any)
เตาะแตะๆๆๆ เอ้าพยายามเข้าๆๆ
จำนวนการตอบ: 40
เป็นสมาชิกเมื่อ: วันจันทร์ ก.ย. 24, 2018 9:51 am
Reputation point: 0
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ย้อนกลับไปยัง รวมตำแหน่งงานพนักงานบริการภาคพื้น (ground services)


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