รับสมัครด่วน!! Concierge Agent (Global Airport Service Support)

ภารโรง: myoldeditor

รับสมัครด่วน!! Concierge Agent (Global Airport Service Support)

โพสต์โดย virginforever » วันพฤหัสฯ. พ.ค. 14, 2020 11:05 am

Concierge Agent (Global Airport Service Support)
Salary Basic salary 15,000 ++ (TOEIC / Allowance / Experiences / Third language)

Responsibilities:

• Handle day-to-day membership services related enquiries by email/letter/fax/ live Chat/ social media channels (Line, Whatsapp, Facebook, Twitter, Weibo, WeChat etc.)
• Handle day-to-day global airport service related enquiries by email/letter/fax/ live Chat/ social media channels (Line, Whatsapp, Facebook, Twitter, Weibo, WeChat etc.)
• Support team members to handle complex and critical enquiries
• Identify customers needs accurately and resolve effectively
• Address and respond to customers feedback in an effective and tactful manner by written communication
• Work closely with the Manager to develop customer services techniques and problem solving skills
• Coordinate with global airport lounges / Limousine / fast track agent to make sure customers have been handle properly
• Create daily and weekly report to supervisor
• Support butler and concierge team to handle lifestyle inquiry
• Support for company events and client’s event

Requirements:

• Male / Female
• Bachelor degree graduate or above
• Minimum 2 years experience, preferably in airline / travel industry
• Graduated from overseas and International working experience is a plus
• Fluent and strong proficiency in written English (TOEIC 700 up)
• Chinese mandarin speaking is a plus
• Good analytical and problem-solving skills, and ability to handle complex enquiries independently
• Knowledge of customer service principles and results-oriented towards customer service delivery
• Solid customer service experience, experience in managing high-end customers or loyalty services would be a definite advantage Detailed-minded, proactive and able to work under pressure
• Show flexibility and willingness to work shifts/rosters (odd hour schedule)

Schedule of work:
10 hours per day (including meal break), 6 days per week
• Office located at Udomsuk 34-36

Fresh Graduate will be also considered.


Please email to [email protected]
Please visit our company at http://www.worldrewardsolutions.com http://www.silvervoyageclub.com
Start working 25 May 2020
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virginforever
Royal First Class
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ย้อนกลับไปยัง รวมตำแหน่งงานพนักงานบริการภาคพื้น (ground services)

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