Lufthansa Services (Thailand) Ltd. - Senior Specialist IT & Telecommunication (at Suvarnabhumi Airport)

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Lufthansa Services (Thailand) Ltd. - Senior Specialist IT & Telecommunication (at Suvarnabhumi Airport)

โพสต์โดย HRLst » วันจันทร์ ก.ค. 15, 2019 6:59 pm

Lufthansa Services (Thailand) Ltd. a company of the Lufthansa Group, an aviation group with global operations cover the areas of passenger transportation, airfreight and airline services. Currently we employed over 400 professionals providing airline ground services e.g. full range of passenger services, flight operations, technical advice and cargo supervision. Our 20 years experienced and exceptional services result an increasing range of business and customers. And due to our organization’s growth we would like to invite experienced candidates and fresh graduates to join professional service team, for a position:

Senior Specialist IT & Telecommunication

Operation and Maintenance
Ensure smooth day-to-day operation of IT facilities, servers, personal computers and peripheral equipment
Provide hands-on support and maintenance of the applications, servers, desktops, laptops, phone systems, mobile devices, copy machines, printers and peripherals related to local hardware and software
Acknowledge, log, troubleshoot and resolve all problems related to IT and telecommunication issues; escalate and follow through when necessary
Monitor and ensure the quality of our local area network incl. WIFI and our wide area networks (internet)
Create, modify and delete user accounts and mailboxes
Communicate all IT and telecommunication related issues to users as needed
Train users where required
Keep computer equipment, hardware, and software properly registered (externally and internally) and updated
Conduct monthly maintenance and local data backups for disaster recovery
Provide IT support for company meetings, trainings, conferences, events as necessary

Incident Management
Run regular checks on network and data security
Investigate IT security incidents, gain control of the situation, notify stakeholders, and expedite processes as necessary
Maintain the IT security incidents log

System Improvement
Maintain and update comprehensive IT setup documentation
Analyze the whole company’s IT needs, IT setup and identify gaps
Work out comprehensive strategies and plans, develop and evaluate alternatives to close these gaps
Based on the above, make concrete recommendation on how to improve the company's IT and telecommunication systems
Once decision is taken by Management, implement improvement measures
Information Security & Compliance
Maintain and update comprehensive IT security documentation
Analyze IT security needs, IT setup and identify gaps
Install and administer anti-virus, anti-malware and anti-spam solutions
Work out additional plans and alternatives to close these gaps
In cooperation with the Department Head, close gaps and ensure a compliant system (confidentiality, integrity, availability)
Ensure full IT security for servers, PC’s and networks including physical facility security i.e. access control, CCTV systems etc.
Make recommendations for improving the company's IT Security Management System (ISMS)

Procurement Support
Maintain and update comprehensive IT inventory documentation
Liaise with key company employees to support according to their IT and telecommunication needs
Assist in entire purchasing of inventory related to hardware, software and other IT and telecommunication supplies
Coordinate deliveries and distribution of IT and telecommunication supplies
Coordinate with suppliers for after-sales service matters
Determine IT and telecommunication needs and cost for yearly budgeting process

General
Assist and support the Manager Management and Business Support
Complete any other duties as reasonably assigned by the Manager Office Management and Business Support.

Qualifications
Bachelor degree or higher in IT, Information Technology, Computer Science or related field.
Age 25-35 years old.
Good command in English (TOEIC >650) German is a plus but not required.
Self-motivate, good interpersonal and good communication skills.
Minimum 3years experience in IT & Telecom management in a (service) company and project management skills under deadline.

Please apply by email:
Email: [email protected]
Subject line should mention as ' Senior Specialist IT & Telecommunication - your name '
HRLst
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