Thai Vetjet Air รับสมัคร IT support ประจำสำนักงานสุวรรณภูมิ

คำถาม คำตอบ ข้อแนะนำเกี่ยวกับงาน ground งานการท่าฯ, BFS, Freight Forwarders (DHL, UPS etc.)Customer Service, Cargo Handling, Catering นักศึกษาฝึกงานสายการบิน และงานสายการบินอื่นๆ

ภารโรง: myoldeditor

Thai Vetjet Air รับสมัคร IT support ประจำสำนักงานสุวรรณภูมิ

โพสต์โดย PD vietjet » วันพุธ ม.ค. 09, 2019 4:08 pm

IT Support Officer

Role and Responsibilities:
• Address user tickets regarding hardware, software and networking
• Walk customers through installing applications and computer peripherals
• Ask targeted questions to diagnose problems
• Guide users with simple, step-by-step instructions
• Conduct remote troubleshooting
• Test alternative pathways until you resolve an issue
• Customize desktop applications to meet user needs
• Record technical issues and solutions in logs
• Direct unresolved issues to the next level of support personnel
• Follow up with clients to ensure their systems are functional
• Report customer feedback and potential product requests
• Help create technical documentation and manuals
• Provide technical assistance and support for incoming queries and issues related to computer systems & software.
• Manage daily IT operations such as backups and ensure all IT processes are correctly completed and in place
• Coordinate with 3rd parties for setting/installation and maintenance system/applications.
• Follow up on outstanding requests and ensure timely resolution.
• Responsible for planning, implementation, support and maintenance of server related systems and new project

• Bachelor Degree in Computer Engineering / Science / IT or related
• 1+ years of experience as Desktop Support Engineer
• Strong computer hardware diagnostic and troubleshooting skills
• Must have experience troubleshooting desktop issues with Windows (7,8.1,10) & Mac hardware, as well as mobile devices (Android, iOS, and Microsoft)
• Set up, configure, manage, and maintain the OS, MS Office and company applications
• Knowledge in Windows Servers, Active Directory, NAS, Anti-virus technology, WIFI system, Firewall
• Experience and Understanding Basic Network on TCP/IP Protocal, Network Devices
• Task and Time management skills, logical thinking attitude will be advantage
• Strong problem solving. Service mind, and able to under pressure
• To work with Global IT team for any IT requests
• Able to travel upcountry and overseas
• Least 1 year working experience with airline system, especially with Reservation system will be advantage
• Excellent verbal and written communication skill in English (TOEIC score of 450 )
• Able to work on Saturday (08.30 AM - 12.30 PM) Twice/Month

Applicants who are interested in this position please submit your resume indicating qualifications and experience, expected salary and recent photo
to [email protected] within 31/Jan/2019

For more information please contact 02-134-3540 (People Department)
PD vietjet
Premium Economy Class
Premium Economy Class
จำนวนการตอบ: 159
เป็นสมาชิกเมื่อ: วันอังคาร ก.ค. 18, 2017 11:30 am
Reputation point: 0
PD vietjet โถ คุณยังไม่มีใครโหวตให้เลย

ย้อนกลับไปยัง รวมทุกเรื่องเกี่ยวกับงานกราวนด์ ตำแหน่งงานว่างและงานสังกัดสายการบินทุกชนิด (ยกเว้นตำแหน่งแอร์สจ๊วต)


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