สายการบิน Thai Vietjet รับสมัครงานตำแหน่ง Ground Operation Officer
Role and Responsibilities:
• Ensure to submit all relevant investigation report and complaint on time
• Ensure monitoring GH staff performance
• Daily monitor OTP to ensure flight departure on time
• Daily monitor GH staff performance and ensure follow KPI
• Brief wheelchair vendor on special handling
• Disseminate new information to GH staffs during briefing
• Conduct walk abouts checks to ensure smooth operations
• Attend and support staff on guest complaint
• Practice service recovery - Solve and provide correct information to guest
• Ensure safety & security at all time
• Ensure staff have teamwork and communicate well
• Check email and reply in appropriate time frame
• Passenger handling and crisis management ( Flight delays, cancellations)
Qualifications:
• Bachelor degree in any field
• 1-3 years working experience in the aviation industry
• Excellent computer skills and proficient in excel, word, outlook, and access.
• Inquiring mind, Innovative.
• High comfort level working in a diverse environment.
• Possess personal traits: friendly, mature, humble, honest, and meticulous; self-starter; able to perform under pressure in a challenging environment.
• Proficient in oral and written English, Thai. (Mandarin will be advantage)
• Ability to maintain high confidentiality, tactful and discretion when dealing with people.
Applicants who are interested in this position please help to send the updated resume and supporting documents to [email protected] within Jul 20,2018
For more information please contact 02-134-3540