สายการบิน Thai Vietjet Air เปิดรับสมัครพนักงานแผนก Ground Operations ตามรายละเอียดด้านล่าง

คำถาม คำตอบ ข้อแนะนำเกี่ยวกับงาน ground งานการท่าฯ, BFS, Freight Forwarders (DHL, UPS etc.)Customer Service, Cargo Handling, Catering นักศึกษาฝึกงานสายการบิน และงานสายการบินอื่นๆ

ภารโรง: myoldeditor

สายการบิน Thai Vietjet Air เปิดรับสมัครพนักงานแผนก Ground Operations ตามรายละเอียดด้านล่าง

โพสต์โดย PD vietjet » วันศุกร์ ก.พ. 09, 2018 2:05 pm

สายการบิน Thai Vietjet Air เปิดรับสมัครพนักงานแผนก Ground Operations ตามรายละเอียดด้านล่าง

1. Ground Operation Officer ประจำสถานีกรุงเทพ
Role and Responsibilities:
• Ensure to submit all relevant investigation report and complaint on time
• Ensure monitoring GH staff performance
• Daily monitor OTP to ensure flight departure on time
• Daily monitor GH staff performance and ensure follow KPI
• Brief wheelchair vendor on special handling
• Disseminate new information to GH staffs during briefing
• Conduct walk about checks to ensure smooth operations
• Attend and support staff on guest complaint
• Practice service recovery - Solve and provide correct information to guest
• Ensure safety & security at all time
• Ensure staff have teamwork and communicate well
• Check email and reply in appropriate time frame
• Passenger handling and crisis management ( Flight delays, cancellations)

Qualifications:
• Possess a recognized Diploma in any discipline
• 1-3 years working experience in the aviation industry
• Excellent computer skills and proficient in excel, word, outlook, and access.
• High comfort level working in a diverse environment.
• Proficient in oral and written English, Thai.
• Ability to maintain high confidentiality, tactful and discretion when dealing with people.

2. Ramp Officer (Suvarnabhumi Based)
Role and Responsibilities:
• Plan and monitor the implementation of Ramp and Apron procedures for daily operations
• Monitor Service provider performance with the objective of achieving high productivity and quality of service
• Ensure the performance of Service provider as per sets standards specified in Ground Operation Manual and Company procedures
• Monitor and supervise Service provider by evaluate, develop and reprimand staff though Service Provider, where necessary
• Ensure consistence service with regards to on time performance (OTP) in accordance to 27 minutes ground time and high quality level of baggage handling with zero
baggage discrepancies
• Ensure smooth operation & maintain safe work environment
• To ensure all operational equipment to be use for operations are in serviceable condition
• Perform any other activities related to Ground Handling as required by the company.

Qualifications:
• Possess a recognized Diploma in any discipline
• At least 1-3 years working experience in the aviation industry
• Excellent computer skills and proficient in excel, word, outlook, and access.
• Able to travel as when it is required.
• Fit and healthy for manual lifting job
• Possess of Driving permit is an advantage
• Proficient in oral and written English, Thai.
• Ability to maintain high confidentiality, tactful and discretion when dealing with people.
• Ability to make administrative/procedural decisions and judgments.
• Possess good interpersonal and communication skills to collaborate effectively with internal and external customers
• Ability to make administrative/procedural decisions and judgments

3. In Flight Officer (Suvarnabhumi based)
Role and Responsibilities:
• Coordination and documentation of all in-flight services as outlined by the company’s operational standards and procedures
• All sourcing and purchases related to In Flight Service retail operations (food, beverage and merchandise) including liaising and communicating with Catering
Supplier for all of In-Flight Service F&B and amenities supplies
• Management of all in-flight services inventory with Catering Supplier.
• Monthly reconciliation of Catering invoices with Catering Supplier and Finance.
• Supervise all in-flight services operation areas, including Airside ramp movement and procedures, aircraft galley areas
and in-flight services office
• Directs, controls, co-ordinates and participates in all in-flight services activities at airport and warehouse facility
• Monitoring the transportation of food, beverage and merchandise carts, F&B and amenity supplies including loading and unloading between Caterer warehouse and
aircraft
• Ensures that in-flight services procedures comply with company and operational standards and requirements and makes recommendations for SOP updates and/or
additions
• Safeguard all In Flight Services property, assets, resources and reputation at all times.
• Confirms product par level consistency with all cart settings from Catering warehouse
• Ensures company hygiene, sanitation, uniform and grooming standards are adhered
• Controls and ensures correct product handling
• Conducts daily checks on airside operations to ensure SOP adherence and takes correct action where necessary
• Assists Commercial and Financial departments with all flight crew communications relating to in flight sales and problem resolution
• Attends to major operational problems and needs brought to his attention of all staff
• Attends to feedback, complaints, inquiries and requests within a suitable time frame

Qualifications:
• Possess a recognized Bachelor’s Degree/ Post Graduate Diploma or equivalent.
• At least 3 years working experience in the aviation/ customer service/ travel industry will be advantage
• Excellent computer skills and proficient in excel, word, outlook, and access.
• Able to travel as when it is required.
• Proficient in oral and written English, Thai.
• Ability to make administrative/procedural decisions and judgments.
• Possess good interpersonal and communication skills to collaborate effectively with internal and external customers

Applicants who are interested in those positions please submit your updated resume and supporting documents to [email protected] within 28 Feb 2018.
For more information please contact 02-134-3540 (HR Department)
PD vietjet
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Premium Economy Class
 
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