Urgently required!Lufthansa Services (Thailand) Ltd. - Remote Business Center Agent (at Q-House Asoke) รับจำนวนมาก!

คำถาม คำตอบ ข้อแนะนำเกี่ยวกับงาน ground งานการท่าฯ, BFS, Freight Forwarders (DHL, UPS etc.)Customer Service, Cargo Handling, Catering นักศึกษาฝึกงานสายการบิน และงานสายการบินอื่นๆ

ภารโรง: myoldeditor

Urgently required!Lufthansa Services (Thailand) Ltd. - Remote Business Center Agent (at Q-House Asoke) รับจำนวนมาก!

โพสต์โดย zoad16 » วันอังคาร ต.ค. 24, 2017 6:02 pm

Lufthansa Services (Thailand) Ltd. a subsidiary of the Lufthansa Group Company, an aviation group with global operations covers the areas of passenger transportation, airfreight and airline services. Currently we employed over 400 professionals providing airline ground services e.g. full range of passenger services, flight operations and cargo supervision at Suvarnabhumi International Airport and Bangkok Head Office. Our 20 years experienced and exceptional services result an increasing range of business and customers. And due to our organization's growth we would like to invite experienced candidates and fresh graduates to join professional service team, for a position:

REMOTE BUSINESS CENTER AGENT
(Remote Business Services for the Airlines of Lufthansa Group)

Responsibilities:
- Customer Service in Irregularity situation, complete all ticketing functions and perform check in activities on remote base for Lufthansa Group
- Notify passengers and agents via email, phone, text message related to ticketing and check-in transactions and offer alternative solutions in case of irregularity situations
- Accomplish reservations, services and sales of Lufthansa Group products and its cooperation partners
- Ensure all services are provided in accordance with Lufthansa Group quality standards including safety and security procedures, company guidelines and regulatory requirements
- Project a professional and congenial appearance for daily interaction with customers and customer service team-members
- Manage administrative tasks including accounting, filing, statistics
- Keep up-to-date with product information and daily news
- Participate in team meetings and other duties as assigned
- Coach co-workers
- Other duties or special assignments as assigned or required (e.g. web check in assistance)

Qualification:
- Male or Female
- Thai Nationality
- University degree
- Up to 29 years of age
- Strong communication skill in English (TOEIC 650)
- Good command of third language (e.g. German, Mandarin) is advantageous
- Relevant experience in ticket sales
- Good perception and adaptability
- Intercultural competence
- Good PC user know-how
- Eye on detail related to cost awareness
- Ability for shift work; early mornings, late nights, weekends and holidays.

We offer attractive company benefits and bonus package, career development and opportunity to work at our Business Service Center, at Q-House Asoke.

Please apply via email and attach supporting document to;
Email: [email protected]
Please memtion in Subject Line in Email as 'Application for Remote Business Services Agent position - your name'.

Document: Resume / Recent Photographs / Copy of Transcript and Education Certificate / Copy of TOEIC Certificate, taken within 1 year / Copy of Thai ID Card
zoad16
Economy Class
Economy Class
 
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