American Express (Thai) Co., Ltd. is looking for Customer Care Professional !!

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American Express (Thai) Co., Ltd. is looking for Customer Care Professional !!

โพสต์โดย May_Day » วันศุกร์ ก.ย. 01, 2017 4:28 pm

Why American Express?
As an employee, you can expect challenging work, with purpose. Be more than just your job. Be the voice of inspiration and transform the way the world does business for a living. By joining American Express, you are choosing to become a part of the dynamic team that is recognized as Asia and Thailand's "Best Employer" for two consecutive years (2015-2016)

American Express is seeking for a highly enthusiastic individual with background in customer services to join our dynamic team as a Customer Care Professional. You will have an opportunity to assist our high-profile customers for their inquiries regarding our premium products and engage them by delivering the exceptional services, bar none. Start your career path in a challenging way by joining us today at American Express


Customer Care Professional

You won’t just help customers.
You’ll help YOUR customers.

Every one of our Customer Care Professionals represents the American Express Brand. They take their work personally because they’re more than a friendly voice on the phone, they’re problem solvers and relationship builders. And the people you’ll work with, and the customers you’ll care for, value your passion and unique personality as much as we do.

You’ll do more than the expected.
You’ll do the unexpected.

It’s impossible to list everything you’ll do here because every customer is different. But a few things are clear, you’ll:

• Respond quickly and accurately to customer questions and issues
• Offer customers unique solutions
• Find new ways to offer customers a better experience
• Suggest new ways to improve processes and customer care


Do you have what takes to build a career here?

• Minimum 2 years of customer service experience with exceptional listening and relationship building skills
• Strong written and verbal communication
• Willingness to work first and/or second shifts
• Ability to work in a fast paced metric driven environment
• Proficient at multitasking and navigation in a Windows environment
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